IVDB CONCIERGERIE, mindful of individual rights, particularly with regard to automated processing and in a spirit of transparency with its customers, has implemented a policy covering all such processing, the purposes pursued by the latter, and the means of action available to individuals so that they can best exercise their rights.
For further information on the protection of personal data, please visit: https://www.cnil.fr/
By continuing to browse this site, you unreservedly accept the following terms and conditions of use.
The current online version of these terms and conditions of use is the only one that is enforceable for the entire duration of use of the site and until a new version replaces it.
Article 1 - Legal Notice
1.1 Website (hereinafter referred to as "the website"):
ivdb-conciergerie.pro
1.2 Publisher (hereinafter referred to as "the publisher"):
IVDB CONCIERGERIE, a private luxury concierge services, is a micro enterprise, with its registered office is located at: 41 rue Albert Thomas, 93150 LE BLANC-MESNIL, FRANCE, represented by Isabelle VANDENBERGHE in her capacity as Managing Director, registered under SIRET number 93298856100019, telephone number: +33 7 83 16 32 72, email address:
1.3 Designer (hereinafter referred to as "the designer"):
Thomas de Andrade Fernandès – Formicro www.formicro.fr 11 rue de l'Obélisque 27780 Garennes Sur Eure
1.4 Hosting provider (hereinafter referred to as "the host"):
ivdb-conciergerie.pro is hosted by the company Hostinger.
1.5 Data Protection Officer (DPO):
A Data Protection Officer: Isabelle VANDENBERGHE,
Article 2 - Access to the Website
Access to the website and its use are strictly reserved for personal use. You undertake not to use this website and the information or data contained therein for commercial, political or advertising purposes or for any form of commercial solicitation, including the sending of unsolicited emails.
Article 3 - Website Content
All trademarks, photographs, texts, comments, illustrations, animated or non-animated images, video sequences, sounds, as well as all software applications that may be used to operate this website and more generally all elements reproduced or used on the website are protected by the laws in force under intellectual property law.
They are the full and exclusive property of the publisher or its partners. Any reproduction, representation, use or adaptation, in any form whatsoever, of all or part of these elements, including software applications, without the prior written consent of the publisher, is strictly prohibited. The fact that the publisher does not initiate proceedings upon becoming aware of such unauthorized use does not constitute acceptance of said use nor waiver of legal action.
Article 4 - Website Management
For the proper management of the website, the publisher may at any time:
suspend, interrupt or limit access to all or part of the website, restrict access to the website or certain parts of the website to a specific category of users;
delete any information that may disrupt its operation or that violates national or international laws;
suspend the website in order to carry out updates.
Article 5 - Liability
The publisher shall not be held liable in the event of failure, breakdown, difficulty or interruption of operation preventing access to the website or any of its features.
The equipment you use to connect to the website is under your sole responsibility. You must take all appropriate measures to protect your equipment and your own data, particularly from viral attacks via the Internet. You are also solely responsible for the websites and data you consult.
The publisher shall not be held liable in the event of legal proceedings against you:
as a result of your use of the website or any service accessible via the Internet;
as a result of your failure to comply with these general terms and conditions.
The publisher shall not be liable for any damage caused to yourself, third parties and/or your equipment as a result of your connection to or use of the website, and you waive any action against it in this regard.
If the publisher becomes subject to amicable or judicial proceedings as a result of your use of the website, it may take action against you to obtain compensation for all damages, sums, judgments and costs that may arise from such proceedings.
Article 6 - Hyperlinks
The establishment by users of any hyperlinks to all or part of the website is authorized by the publisher. Any link must be removed upon simple request of the publisher.
Any information accessible via a link to other websites is not published by the publisher. The publisher has no rights over the content contained in said link.
Article 7 - Collection and Protection of Data
Your data is collected by the company IVDB CONCIERGERIE.
Personal data refers to any information relating to an identified or identifiable natural person (data subject); an identifiable person is one who can be identified, directly or indirectly, in particular by reference to a name, an identification number or to one or more specific factors specific to their physical, physiological, genetic, mental, economic, cultural or social identity.
Personal information that may be collected on the website is mainly used by the publisher for managing relations with you and, where applicable, for processing your orders.
The personal data collected are as follows:
first and last name
address
email
telephone number
date of birth
information relating to properties offered by owners & partners
financial data: as part of the payment for products and services offered on the Platform, it records financial data relating to the user's credit card.
A Data Protection Officer: Isabelle VANDENBERGHE,
Article 8 - Right of Access, Rectification and Dereferencing of Your Data
In accordance with the regulations applicable to personal data, users have the following rights:
the right of access;
the right of rectification;
the right of erasure;
the right to restriction of processing;
the right to object;
the right to data portability.
You may exercise this right by contacting us at the following address: 41 rue Albert Thomas, 93150 LE BLANC-MESNIL, FRANCE. Or by email at:
You may also consult the CNIL website: https://www.cnil.fr/
Article 9 - Use of Data
The personal data collected from users is intended to provide the Platform’s services, improve them and maintain a secure environment. The legal basis for processing is the performance of the contract between the user and the Platform. More specifically, the uses are as follows:
access and use of the Platform by the user;
management of the operation and optimization of the Platform;
implementation of user support;
verification, identification and authentication of data transmitted by the user;
personalization of services by displaying advertisements according to the user's browsing history and preferences;
prevention and detection of fraud, malware (malicious software) and management of security incidents;
management of potential disputes with users;
sending commercial and advertising information according to user preferences;
organization of the conditions of use of Payment Services.
Article 10 - Data Retention Policy
The Platform retains your data for the period necessary to provide its services or assistance. To the extent reasonably necessary or required to comply with legal or regulatory obligations, resolve disputes, prevent fraud and abuse or enforce our terms and conditions, we may also retain certain information if necessary, even after you have closed your account or we no longer need it to provide our services.
Article 11 - Sharing of Personal Data with Third Parties
Personal data may be shared with third-party companies exclusively within the European Union in the following cases:
when the user uses payment services, for the implementation of these services, the Platform is in contact with third-party banking and financial companies with which it has concluded contracts;
when the user publishes, in the free comment areas of the Platform, information accessible to the public;
when the user authorizes a third-party website to access their data;
when the Platform uses service providers to provide user assistance, advertising and payment services. These service providers have limited access to user data within the scope of performing these services and are contractually obligated to use them in compliance with the applicable data protection regulations;
if required by law, the Platform may transmit data in response to claims made against the Platform and to comply with administrative and judicial procedures.
Article 12 - Commercial Offers
You may receive commercial offers from the publisher. If you do not wish to receive them, please click on the following link:
Your data may be used by the publisher's partners for commercial prospecting purposes. If you do not wish this, please click on the following link:
If, while browsing the website, you access personal data, you must refrain from any collection, unauthorized use or any act that may constitute an infringement of privacy or reputation. The publisher declines all responsibility in this regard.
Data is retained and used for a period in accordance with current legislation.
Article 13 - Cookies
What is a “cookie”?
A “Cookie” or tracker is an electronic file placed on a device (computer, tablet, smartphone, etc.) and read, for example, when consulting a website, reading an email, installing or using software or a mobile application, regardless of the type of device used (source: https://www.cnil.fr/fr/cookies-traceurs-que-dit-la-loi).
When browsing this website, cookies from the company responsible for the website and/or third-party companies may be placed on your device.
During the first visit to this website, an explanatory banner regarding the use of cookies will appear. By continuing to browse, the customer and/or prospect is deemed to have been informed and to have accepted the use of said cookies. The consent given will be valid for a period of thirteen (13) months. The user may disable cookies via their browser settings.
All information collected will only be used to monitor the volume, type and configuration of traffic using this website, to develop its design and layout and for other administrative and planning purposes and more generally to improve the service we offer you.
The following cookies are present on this website:
Google Cookies:
Google Analytics: measures website audience;
Google Tag Manager: facilitates tag implementation on pages and manages Google tags;
Google Adsense: Google advertising network using websites or YouTube videos as advertising media;
Google Dynamic Remarketing: displays dynamic advertising based on previous searches;
Google Adwords Conversion: tool for tracking Adwords advertising campaigns;
DoubleClick: Google advertising cookies used to display banners.
Facebook Cookies:
Facebook Connect: allows users to log in using their Facebook account;
Facebook Social Plugins: allows users to like, share and comment on content with a Facebook account;
Facebook Custom Audience: enables interaction with audiences on Facebook.
Twitter Cookies:
Twitter Button: allows easy sharing and display of Twitter content;
Twitter Advertising: allows display and targeting of advertisements via Twitter’s advertising network.
Pinterest, LinkedIn.
The lifespan of these cookies is thirteen months.
For more information on the use, management and deletion of cookies for any browser type, please consult the following link: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser
Article 14 - Photographs and Product Representation
Product photographs accompanying their descriptions are not contractual and do not bind the publisher.
Article 15 - Applicable Law
These terms of use of the website are governed by French law and subject to the jurisdiction of the courts of the publisher’s registered office, subject to specific jurisdiction arising from a particular legislative or regulatory provision.
Article 16 - Contact Us
For any question or information regarding the products presented on the website, or concerning the website itself, you may leave a message at the following address:
